Privacy Policy

Last updated: 10/10/2026

1. Who we are (Data Controller)

This policy describes how we process and protect the personal data of visitors to this website.

The controller of your personal data is:

• Company name: AIPPMP Dr. Boris Ivanov EOOD
• Company ID (UIC): 208959888
• Registered office and address of management: 99 Bratya Bakston St., Plovdiv
• Represented by: Boris Ivanov
• Contact email: docborisivanov@gmail.com
• Phone: +359876391211

2. What personal data we collect

Through the contact/enquiry form on this website we collect the following data, which you provide voluntarily:

• Name
• Email address
• Phone number
• The content of your message

When you visit the site, our hosting provider may automatically process technical data (e.g. IP address, date and time of access) for the purposes of security and site maintenance.

Important note on health information: Please do not include detailed information about your health, diagnoses or treatment in your message. For such matters, please contact us by phone or in person at the practice. If you do provide such information, we will treat it as sensitive data (a special category under Art. 9 GDPR) and process it solely to respond to your enquiry.

3. Purposes and legal bases for processing

To respond to your enquiry and get in touch with you – based on your consent and/or steps taken at your request (Art. 6(1)(a) and (b) GDPR). Booking appointments / organising examinations [delete if not applicable] – based on your consent / the provision of a healthcare service. Website security and technical maintenance – based on our legitimate interest (Art. 6(1)(f) GDPR). Processing of any sensitive (health) information you have shared – based on your explicit consent (Art. 9(2)(a) GDPR).

4. How long we keep your data

We keep your data only for as long as necessary to achieve the purposes above:

• Data from enquiries submitted through the form – up to 1 year after our last communication, unless we are required by law to keep it longer.

After this period, the data is deleted or anonymised.

5. Who we share your data with

We do not sell or share your data with third parties for marketing purposes. Your data may be processed by our service providers (“data processors”) acting on our instructions, for example:

• Hosting provider: superhosting.bg

6. Your rights

Under the GDPR, you have the right to:

• access your personal data;
• request the correction of inaccurate data;
• request the erasure of your data (the “right to be forgotten”);
• request the restriction of processing;
• object to the processing;
• withdraw your consent at any time (without affecting the lawfulness of processing carried out before the withdrawal);
• lodge a complaint with the supervisory authority.

To exercise your rights, contact us at: docborisivanov@gmail.com

Supervisory authority in Bulgaria:
Commission for Personal Data Protection (CPDP)
Address: 2 Prof. Tsvetan Lazarov Blvd., 1592 Sofia
Website: www.cpdp.bg

7. Cookies

This site uses only strictly necessary cookies that ensure it works properly. They are not used for tracking or marketing.

8. Security

We apply appropriate technical and organisational measures to protect your personal data against unauthorised access, loss or disclosure.

9. Changes to this policy

We may update this policy from time to time. The current version is always available on this page, together with the date of the last change.

10. Contact

For questions about this policy or the processing of your personal data:
docborisivanov@gmail.com | +359876391211